HR and Business Operations Analyst

Islamabad

Full-time

On-site

Market Competitive

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Job Description

Posted On:

Responsibilities

  • Coordinate with internal teams and stakeholders to support HR, business operations, recruitment, and cross-functional initiatives.
  • Support HR operations including employee records, onboarding, offboarding, performance appraisal processes, and HR documentation.
  • Assist with recruitment activities including job postings, sourcing, screening, interview coordination, candidate tracking, and talent pipeline management.
  • Prepare recurring operational reports, management summaries, dashboards, and business analytics while ensuring data accuracy.
  • Support business development activities including pipeline tracking, lead qualification, proposals, and client-facing materials.
  • Assist with digital transformation and product support by documenting business requirements, process flows, user stories, and acceptance criteria.
  • Support Scrum activities, manual testing, UAT, defect tracking, regression testing, and release validation as required.
  • Maintain accurate documentation, SOPs, process records, and operational databases across relevant functions.
  • Track action items, timelines, and dependencies; follow up with stakeholders and identify potential bottlenecks.
  • Undertake special projects and additional responsibilities assigned by management in support of business objectives.

Requirements

  • 2–5 years of professional experience in Business Operations, HR Operations, Business Analysis, Project Coordination, or a related field.
  • Bachelor’s or Master’s degree in Business Administration or a related field, ideally with exposure to Digital Transformation and Project Management.
  • Strong proficiency in Microsoft Office Suite, particularly Excel, Word, PowerPoint, and Office 365.
  • Strong analytical, organizational, and problem-solving skills with the ability to work with operational and business data.
  • Excellent communication, interpersonal, and stakeholder management skills.
  • Strong business acumen with the ability to work independently and manage multiple priorities.
  • Experience working across multiple teams or functions with strong coordination and follow-up skills.
  • Exposure to recruitment, business development, Agile/Scrum, product support, or UAT/testing will be an advantage.
  • High level of professionalism, accountability, discretion, and attention to detail.

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